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PMSL’s Learning Solutions are designed to support your Performance Management System. Essentially, all learning is part of the Performance Management function. Our objective is to work with you to design learning interventions that are specific to your needs and which facilitate and influence improvements in performance. Our focus is behaviour and attitudes which impact on individual, job and organisational performance. We can also help you to identify technical competency gaps that require attention.

Our Programmes include:

  • Supervisory Management
  • Customer Service
  • Effective Business Communication
  • Telephone Skills
  • Managing Conflict
  • Time Management
  • Selling and Marketing
  • Sales Force Training
  • Sales Management
  • Team Building
  • Leadership
  • Industrial Relations 101
  • Employee Relations 101
  • Diversity Training
  • Corporate Governance
  • Board Retreats

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    Customer Service TrainingCustomer Service Training

    Thursday, May 10, 2018
    8:30am - 4:00pm

    COURSE OUTLINE

    Day 1

    Welcome...read more

    Customer Service Training

    COURSE...
    Thursday, May 10, 2018
    Time: 8:30am - 4:00pm

    11

    Customer Service TrainingCustomer Service Training

    Thursday, May 10, 2018
    8:30am - 4:00pm

    COURSE OUTLINE

    Day 1

    Welcome...read more

    Customer Service Training

    COURSE...
    Thursday, May 10, 2018
    Time: 8:30am - 4:00pm

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    Effective Business Communication Managing Conflict Time Management Supervisory Management with DisC Customer Service Project Management Industrial Relations 101: Collective Bargaining
    Sex, Gender & Industrial Relations