Grievance & Dispute Handling

In companies with staff of less than ten to those in excess of a thousand, there is often a need for outside third-party assistance in handling grievances and disputes.

PMSL :

• advises on methods and strategies for dealing with grievances and disputes in a sensitive and constructive way
  
• drafts correspondence
  
• trains supervisors and managers in dispute handling, and alternative conflict resolution
  
• attends staff meetings to explain issues
  
• represents the company at conciliation meetings at the Ministry of Labour
  
• represents the company before the Registration, Recognition and Certification Board and the Industrial Court.