In companies with staff of less than ten
to those in excess of a thousand, there is often a need
for outside third-party assistance in handling grievances
and disputes.
PMSL
:
advises on methods and strategies
for dealing with grievances and disputes in a sensitive
and constructive way
drafts correspondence
trains supervisors and managers
in dispute handling, and alternative conflict resolution
attends staff meetings to explain
issues
represents the company at conciliation
meetings at the Ministry of Labour
represents the company before the
Registration, Recognition and Certification Board and
the Industrial Court.